Refund Policy
Last updated: 6 November 2026
How refunds work for Sitchkit apps.
Try before you buy
Every app can be tried for free before you buy it. Redatch redacts your first 10 files for free, with every feature.
Refund window
Within 14 days of purchase you can get a full refund, for any reason. Once refunded, the license key stops working.
How to ask
Write to support@sitchkit.app from the address you used to buy, with your order number. The refund goes through Polar to your original payment method, usually within a few days.
EU right of withdrawal
Under EU law, digital content you receive right away can lose the 14-day right of withdrawal once you agree, at checkout, to get it immediately. Here that doesn’t take anything away from you: the 14-day refund above applies anyway.